Larry Hochman

Larry Hochman spent many years as Head of British Airways in New York and as Director of Air Miles. Hochman is a globally recognised expert on trends, ethics, values, loyalty, service, people leadership and transformation in corporate team culture.

He is not just a theorist, having turned his thoughts into tangible business triumphs internationally. At Air Miles, Larry created what is widely recognised as one of the most progressive cultures and remarkable commercial successes, first as Director of Customer Service, then as Director of People and Culture.

Hochman currently consults and advises internationally recognised brands and service leading companies on building customer relationships to last a lifetime; global leadership in times of radical change; the war for talent and the future for HR; customer collaboration and building one corporate culture for success.

His international experience and global focus have made him one of the top advisers to the world’s greatest multinational companies. Larry, who pioneered corporate mentoring work in the UK at Air Miles, is personal mentor to many senior executives and CEOs.

He is one of the most popular keynote speakers in the world and has now delivered over 500 speeches in 45 countries and has spoken on every continent.

Larry’s speaking topics include:
• Building customer relationships to last a lifetime
• Global leadership in times of radical change
• The war for talent and the future of HR
• Customer collaboration – the only sustainable edge
• Building one corporate culture for success